Returns & Exchanges
At VB Health, we want you to be completely satisfied with your fashion purchase. If your items are not a perfect fit, you can return or exchange them within 30 days of delivery provided they are in original, unworn condition with tags attached.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all original tags and labels are intact to qualify for a full refund.
- 3.Ship It Back
Print the prepaid shipping label provided by our portal, attach it to your parcel, and drop it off at any authorized courier location.
- 4.Receive Refund or Exchange
Once our warehouse inspects your return, we will process your refund to the original payment method or ship your new exchange within 5-7 business days.