Frequently Asked Questions
Everything you need to know about shopping with VB Health.
What is the standard shipping timeframe?
We process orders within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location, while expedited options are available at checkout.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a domestic return.
How do I determine my size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Are your garments ethically sourced?
Yes, at VB Health we prioritize sustainable manufacturing. We partner exclusively with factories that adhere to fair labor practices and utilize eco-friendly materials whenever possible.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can request a cancellation within 1 hour of purchase by contacting our support team; after that, the order must be processed as a return.